1
Open Project Settings
In the Webflow Designer, click the W logo (top left) → Project Settings, or go to the Webflow dashboard, open your project, and click Project Settings.
2
Navigate to the Custom Code tab
Click the Custom Code tab in Project Settings.
3
Paste the snippet into Footer Code
Scroll to the Footer Code section (renders just before Replace
</body> on every page). Paste:kb_xxx and bq_pk_... with your actual values.4
Save and publish
Click Save Changes, then publish your site (Publish → Publish to webflow.io or your custom domain). Custom code is not injected in the Designer preview — publish to see the widget live.
If you only want the widget on a specific page (not site-wide), you can also paste the snippet into a page’s own Before
</body> tag custom code field: open the page in the Designer → Page Settings (gear icon) → Custom Code → Before </body> tag.Get your keys — your knowledge base ID and public client key (
bq_pk_...) are in the BeforeQuery dashboard under Knowledge Base → Integration. Add your Webflow site’s domain (e.g. yoursite.webflow.io or your custom domain) to the key’s origin allowlist.