Workspace roles
Every workspace member has one of two roles:
Assign roles when inviting members, or change them later from Workspace → Team.
Project-level chat permissions
The internal Ask assistant (the/api/v1/portal/* endpoints and the Ask section of the dashboard) is available to any workspace member — but which projects a member can chat with is permission-based:
- Owners can chat with every project in the workspace.
- Members can only chat with projects where they’ve been granted
can_chat.
Internal Ask access is not gated by any public-portal setting — it follows these permission rules only.
Document visibility
Each indexed document ispublic or restricted:
Use
restricted for internal runbooks, pricing playbooks, or pre-release docs you want your team — but not your customers — to get answers from. Toggle a document’s visibility from its page under Project → Documents.
Scoping external access
For traffic outside your team (widget, SDKs, public API), access is governed by client keys, not roles: keys can be limited to specific source groups viaallowed_groups, and requests can narrow retrieval further with group_ids (never widen). See Authentication.